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What to expect

Your appointment
matters to us

The short version: give us 24 hours if you need to move an appointment, tell us if you are running late, and if you are not happy with your hair we will put it right within 7 days.

  1. Guarantee

    Satisfaction Guarantee

    We believe every guest should be satisfied with their hair service. If you are not, we will make complimentary adjustments to your service within 7 days of your original appointment date, at no additional cost.

  2. Color correction

    Specialty & Color Correction Services

    Specialty services that use a variety of different methods depending on individual needs require a consultation with one of our stylists. That includes color correction, bleach and tone, hair extensions, and wedding or event styling. Consultations are complimentary, and we confirm your price before any work begins.

  3. Running late

    Running Late

    If you are running late it is always best to call and let us know. Our goal is to keep all of our clients happy, and if we know in advance we may be able to move our schedules around to keep your appointment.

  4. Cancellation

    Cancellation & Rescheduling

    Each client's appointment is important to us, and we want to give your service the time and attention it deserves. We respectfully request at least 24 hours' notice if you need to cancel or change your appointment time. Failing to give 24 hours' notice will result in a 50% charge, and no-shows will be charged 100% of the service amount.

Come in

Call the salon

(323) 852-1142